1. How can I contact Nommi – USA?
You can reach us via:
📧 Email: [email protected]
📞 Phone: +1 (213) 575-1211
🕒 Support Hours: Monday – Friday, 09:00 AM – 06:00 PM
2. Where is Nommi – USA located?
Our business address is:
1832 83rd St
Brooklyn, NY 11214
United States
3. How long does shipping take?
- Standard Shipping: 7–14 business days
- Orders are processed within 1–3 business days.
- Delivery times may vary depending on location, customs, or carrier delays.
4. Can I track my order?
Yes! Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).
5. What is your return policy?
- Returns are accepted within 7 days of delivery.
- Items must be unused, in original condition, and with original packaging.
- Some items, like sale or clearance products, are non-returnable.
- For full details, see our Refund & Return Policy page.
6. How long does it take to receive a refund?
Refunds are processed within 5–7 business days after we receive and inspect your returned item. Refunds are returned to the original payment method.
7. Do you ship internationally?
Currently, we only ship to the United States.
8. Is my personal information safe?
Yes. We value your privacy and handle your personal data securely. Payment information is processed through trusted third-party providers, and we do not sell your personal information. See our Privacy Policy for details.
9. What should I do if I receive a damaged or incorrect item?
Contact our support team immediately via email or phone with your order number and details of the issue. We will help resolve it as quickly as possible.
10. How do I know if an item is in stock?
All product availability is listed on the website. We update stock levels regularly, but items may occasionally go out of stock after an order is placed. We will notify you immediately if this happens.